Helion Research is a leading mystery shopping company with a strong global presence. With over 400,000 mystery shoppers in more than 100 countries worldwide, Helion Research is one of the largest mystery shopping firms in the world. Our field force is made up of highly trained individuals who are experts in their respective regions and markets.
In addition to our global field force, we have offices in Belgium, South Africa, and Bulgaria. We work with a wide range of big and renowned brands across multiple industries, helping them to improve their customer experience and gain a competitive edge in the marketplace.
At Helion Research, we understand that having a diverse pool of participants can provide valuable insights into customer experiences. We welcome anyone to join our panel and offer training to help them become excellent mystery shoppers.
Our training program is designed to equip participants with the skills and knowledge needed to effectively carry out mystery shopping assignments. We provide comprehensive training materials and support to ensure that our participants are prepared to complete their assignments with accuracy and consistency.
We believe that our approach to building a broad and diverse panel of mystery shoppers enables us to gather valuable data from a range of perspectives, helping our clients to gain a deeper understanding of their customers’ experiences.
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